FAQ

Q: How do I check the status of my order?

A: Upon placing your order, you will receive an email confirming your order. Once your order has been shipped, you will receive a notification via email.

 

Q: How long does shipping take? Do you ship internationally?

A: For shipping related questions, please visit our "Shipping" tab.

 

Q: Is your website secure with my personal information?

A: Yes! We use SSL security to ensure that all of your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customer's private details.

 

Q: How do I order on your website?

A: Simply find the product page for the product you wish to purchase and click the "Add to Cart" or "Buy It Now" button! Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

 

Q: Does High Phase Fitness provide a quality guarantee?

A: Yes! If you are not satisfied with your product for whatever reason, please contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent beforehand.